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in the newspress releases
NORWELL VNA RECEIVES PINNACLE AWARD FROM
THE VISITING NURSE ASSOCIATION OF NEW ENGLAND

Agency recognized for exceptional patient satisfaction

December 21, 2006 (NORWELL, MA) - The Norwell Visiting Nurse Association (VNA) is pleased to announce it has been awarded the Pinnacle Award by the Visiting Nurse Association of New England (VNANE). This is the third time the Norwell VNA has received this important honor; the first time being in 1997, and more recently in 2005.

The Pinnacle Award is a prestigious distinction given to a home healthcare agency that demonstrates exceptional patient satisfaction. The level of satisfaction is measured by a survey assessing the patient's experience and serves as a benchmark for the Norwell VNA's performance throughout the year. The Norwell VNA is proud to announce that it received the highest scores for patient satisfaction for medium size agencies throughout their entire region!

The Norwell VNA prides itself on combining innovation with the highest levels of traditional patient care. Their "high tech, high touch" approach merges compassion and caring with modern technology, for rewarding results. This successful mix has allowed the Norwell VNA to remain the only independent, non-profit healthcare agency on Boston's South Shore.

"This is a very special award because it is based solely on feedback from our patients," said Meg Doherty, Executive Director of the Norwell VNA. "As an agency, we are constantly growing and adapting. As we grow we strive to remain true to our core value of establishing close relationships with each of our patients. We are excited to be recognized by our patients for the work that we take so much pride in doing every day." In addition to her work with the Norwell VNA, Doherty also served as Chairperson of the VNANE from 2002-2004.

For more information about the Norwell VNA and its services, please call 781-659-2342 or log onto its web site: www.nvna.org.

The Norwell Visiting Nurse Association, located in Norwell, provides nursing, physical therapy, occupational therapy, speech therapy, nutritional counseling, home health aides/homemakers and a variety of support services and programs to patients of all ages and for all needs. The Norwell VNA has been serving the community since 1920 providing services to residents in Norwell, Scituate, Abington, Braintree, Cohasset, Duxbury, Hanover, Hanson, Hingham, Hull, Kingston, Marshfield, Pembroke, Quincy, Rockland and Weymouth. For more information about the Norwell VNA and its services, please visit the web site at www.nvna.org or call 781-659-2342.


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