Frequently Asked Questions

How do I get started? Do patients have a choice?

Simply call us at 781-659-2342 and we will work with your healthcare provider to get a referral and start your care. Patients have a choice and can request NVNA and Hospice by name before they leave the hospital or a Skilled Nursing Facility.

What services does NVNA and Hospice provide?

NVNA and Hospice has a variety of highly skilled healthcare providers on staff, including skilled nurses, home health aides, certified diabetes educators, licensed social workers, and many other knowledgeable healthcare professionals that offer a variety of palliative care, hospice care, and bereavement services. In addition to these, NVNA and Hospice also offers a variety of programs and support groups through NVNA SUPPORTS.

When is Home Care necessary?

VNA care may be necessary for a variety of reasons. We treat patients who are recovering from an illness, surgery, stroke, heart attack, or an accident. Our job is to support the patients as well as their families, with an overall goal of maintaining independence and dignity. We accomplish this goal by empowering individuals with the tools and information they need to stay healthy and happy within the comfort of their own homes.

How can I contact my caregiver?

Our trained, caring clinicians have active schedules that often take them away from the office. However, we are always available to meet your needs. In order to be connected to your caregiver as quickly as possible, please call our office at (781) 659-2342For billing and general questions, please call during office hours, Monday-Friday 8am to 5pm.

What if I need help at night or on weekends?

If you need help during non-office hours, NVNA and Hospice has a 24-hour answer service, 7 days a week. If you need assistance, please call us at (781) 659-2342.

What if I live out-of-state and need more help for my aging Mom or Dad?

We’ve got you covered. In addition to offering a full-continuum of home care, our private care division, NVNA WORKS, can get loved ones home from the Hospital or Skilled nursing facility, pick up medications, get groceries, take people to doctor’s appointments and even do some light housekeeping. We can also help local adult caregivers who just need one full-night sleep or need to travel for a big event like a wedding. Visit NVNA WORKS to learn more.

If a loved one is a hospice patient and needs help at night or on weekends, what happens?

Healthcare doesn’t stop at 5 p.m. and neither do we. Once on hospice, the primary goal is to remain at home and not return to the hospital. Concerns that arise after normal business hours will be addressed by a hospice trained caregiver collaborating with the patient’s physician to achieve the patient’s goal of remaining comfortably at home. We always have Hospice caregivers on-call at (781) 659-2342.

Learn More About What We Do

Sun Mon Tue Wed Thu Fri Sat
1
Blood Pressure Screening 9:00 am
Blood Pressure Screening @ Fairing Way
Jan 1 @ 9:00 am – 10:00 am
 
Blood Pressure Screening 9:30 am
Blood Pressure Screening @ Allerton House
Jan 1 @ 9:30 am – 10:30 am
 
Oncology Support Group 9:30 am
Oncology Support Group @ NVNA SUPPORTS
Jan 1 @ 9:30 am – 11:00 am
 
Alzheimer’s Dementia Caregivers Support Group – Milton 10:00 am
Alzheimer’s Dementia Caregivers Support Group – Milton @ Miton Council on Aging
Jan 1 @ 10:00 am – 11:30 am
 
Partner/Spouse Loss Support Group 2:00 pm
Partner/Spouse Loss Support Group @ NVNA SUPPORTS
Jan 1 @ 2:00 pm – 3:30 pm
All Bereavement Support Groups REQUIRE REGISTRATION. Please contact Karen Gore, LICSW at kgore@nvna.org to register.
2
Wellness Clinic 9:30 am
Wellness Clinic @ Granite Place
Jan 2 @ 9:30 am – 11:30 am
 
Blood Pressure & Sugar Screening 11:00 am
Blood Pressure & Sugar Screening @ Duxbury Council on Aging
Jan 2 @ 11:00 am – 12:00 pm
 
Yoga 4 Cancer 11:00 am
Yoga 4 Cancer @ NVNA SUPPORTS
Jan 2 @ 11:00 am – 12:00 pm
This class is free to all cancer patients and survivors.   To register please email Amy Smith asmith@nvna.org to register
Oncology Support Group 3:00 pm
Oncology Support Group @ NVNA SUPPORTS
Jan 2 @ 3:00 pm – 4:30 pm
PLEASE CONTACT BARBARA ELLIS, LICSW FOR INFORMATION PRIOR TO ATTENDING THE GROUP
Oncology Men’s Support Group 6:00 pm
Oncology Men’s Support Group @ NVNA SUPPORTS
Jan 2 @ 6:00 pm – 8:00 pm
 
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4
5
6
Diabetes Support Group 10:00 am
Diabetes Support Group @ NVNA SUPPORTS
Jan 6 @ 10:00 am – 11:00 am
 
Blood Pressure Screening 11:00 am
Blood Pressure Screening @ The Elms
Jan 6 @ 11:00 am – 12:00 pm
 
Wellness Clinic 11:00 am
Wellness Clinic @ Cherry Hill II
Jan 6 @ 11:00 am – 12:00 pm
 
7
Wellness Clinic 8:45 am
Wellness Clinic @ Marshfield Town Hall
Jan 7 @ 8:45 am – 11:45 am
 
Blood Pressure Screening 10:00 am
Blood Pressure Screening @ Hingham Council on Aging
Jan 7 @ 10:00 am – 10:30 am
 
Tai Chi 10:00 am
Tai Chi @ NVNA SUPPORTS
Jan 7 @ 10:00 am – 11:00 am
 
Wellness Clinic 11:00 am
Wellness Clinic @ Rockland Town Hall
Jan 7 @ 11:00 am – 12:30 pm
 
Wellness Clinic 1:00 pm
Wellness Clinic @ Whitman Town Hall
Jan 7 @ 1:00 pm – 2:30 pm
 
8
Blood Pressure Screening 9:30 am
Blood Pressure Screening @ Pinehills
Jan 8 @ 9:30 am – 11:00 am
 
Oncology Support Group 9:30 am
Oncology Support Group @ NVNA SUPPORTS
Jan 8 @ 9:30 am – 11:00 am
 
Alzheimer’s/Dementia Caregivers Support Group 10:30 am
Alzheimer’s/Dementia Caregivers Support Group @ NVNA and Hospice
Jan 8 @ 10:30 am – 12:00 pm
 
Wellness Clinic 12:00 pm
Wellness Clinic @ Whitman Council on Aging
Jan 8 @ 12:00 pm – 1:00 pm
 
Blood Pressure Screening 1:30 pm
Blood Pressure Screening @ Allerton House at Central Park
Jan 8 @ 1:30 pm – 2:30 pm
 
Partner/Spouse Loss Support Group 2:00 pm
Partner/Spouse Loss Support Group @ NVNA SUPPORTS
Jan 8 @ 2:00 pm – 3:30 pm
All Bereavement Support Groups REQUIRE REGISTRATION. Please contact Karen Gore, LICSW at kgore@nvna.org to register.
Blood Pressure Screening 4:40 pm
Blood Pressure Screening @ Village at Proprietors Green
Jan 8 @ 4:40 pm – 5:40 pm
 
Brain Aneurysm Support Group 6:30 pm
Brain Aneurysm Support Group @ NVNA SUPPORTS
Jan 8 @ 6:30 pm – 8:00 pm
 
9
Blood Pressure & Sugar Screening 10:30 am
Blood Pressure & Sugar Screening @ Norwell Council on Aging
Jan 9 @ 10:30 am – 12:00 pm
 
Yoga 4 Cancer 11:00 am
Yoga 4 Cancer @ NVNA SUPPORTS
Jan 9 @ 11:00 am – 12:00 pm
This class is free to all cancer patients and survivors.   To register please email Amy Smith asmith@nvna.org to register
Oncology Support Group 3:00 pm
Oncology Support Group @ NVNA SUPPORTS
Jan 9 @ 3:00 pm – 4:30 pm
PLEASE CONTACT BARBARA ELLIS, LICSW FOR INFORMATION PRIOR TO ATTENDING THE GROUP
Melanoma Support Group 6:00 pm
Melanoma Support Group @ NVNA SUPPORTS
Jan 9 @ 6:00 pm – 7:30 pm
 
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11
12
13
14
Wellness Clinic 8:45 am
Wellness Clinic @ Marshfield Town Hall
Jan 14 @ 8:45 am – 11:45 am
 
Blood Pressure Screening 9:30 am
Blood Pressure Screening @ Inn at Silver Lake
Jan 14 @ 9:30 am – 10:30 am
 
Tai Chi 10:00 am
Tai Chi @ NVNA SUPPORTS
Jan 14 @ 10:00 am – 11:00 am
 
Blood Pressure Screening 10:30 am
Blood Pressure Screening @ Hanson Council on Aging
Jan 14 @ 10:30 am – 11:30 am
 
Blood Pressure Screening 10:45 am
Blood Pressure Screening @ Wingate Residences
Jan 14 @ 10:45 am – 11:45 am
 
Blood Pressure & Sugar Screening 11:00 am
Blood Pressure & Sugar Screening @ Marshfield Council on Aging
Jan 14 @ 11:00 am – 12:00 pm
 
Wellness Clinic 1:00 pm
Wellness Clinic @ Whitman Town Hall
Jan 14 @ 1:00 pm – 2:30 pm
 
Caregivers’ Support Group 6:00 pm
Caregivers’ Support Group @ NVNA SUPPORTS
Jan 14 @ 6:00 pm – 7:30 pm
 
15
Oncology Support Group 9:30 am
Oncology Support Group @ NVNA SUPPORTS
Jan 15 @ 9:30 am – 11:00 am
 
Alzheimer’s/Dementia Caregivers Support Group 10:30 am
Alzheimer’s/Dementia Caregivers Support Group @ NVNA and Hospice in Pinehills
Jan 15 @ 10:30 am – 12:00 pm
 
Partner/Spouse Loss Support Group 2:00 pm
Partner/Spouse Loss Support Group @ NVNA SUPPORTS
Jan 15 @ 2:00 pm – 3:30 pm
All Bereavement Support Groups REQUIRE REGISTRATION. Please contact Karen Gore, LICSW at kgore@nvna.org to register.
16
Wellness Clinic 9:30 am
Wellness Clinic @ Granite Place
Jan 16 @ 9:30 am – 11:30 am
 
Wellness Clinic 10:00 am
Wellness Clinic @ Rockland Council on Aging
Jan 16 @ 10:00 am – 11:30 am
 
Yoga 4 Cancer 11:00 am
Yoga 4 Cancer @ NVNA SUPPORTS
Jan 16 @ 11:00 am – 12:00 pm
This class is free to all cancer patients and survivors.   To register please email Amy Smith asmith@nvna.org to register
Blood Pressure Screening 11:30 am
Blood Pressure Screening @ South Shore YMCA
Jan 16 @ 11:30 am – 12:30 pm
 
Oncology Support Group 3:00 pm
Oncology Support Group @ NVNA SUPPORTS
Jan 16 @ 3:00 pm – 4:30 pm
PLEASE CONTACT BARBARA ELLIS, LICSW FOR INFORMATION PRIOR TO ATTENDING THE GROUP
Oncology Men’s Support Group 6:00 pm
Oncology Men’s Support Group
Jan 16 @ 6:00 pm – 8:00 pm
 
17
18
19
20
21
Wellness Clinic 8:45 am
Wellness Clinic @ Marshfield Town Hall
Jan 21 @ 8:45 am – 11:45 am
 
Parkinson’s Caregiver Support Group 10:00 am
Parkinson’s Caregiver Support Group @ 110 Fitness
Jan 21 @ 10:00 am – 12:00 pm
 
Tai Chi 10:00 am
Tai Chi @ NVNA SUPPORTS
Jan 21 @ 10:00 am – 11:00 am
 
Blood Pressure Screening 10:30 am
Blood Pressure Screening @ Milton Council on Aging
Jan 21 @ 10:30 am – 11:30 am
 
Wellness Clinic 1:00 pm
Wellness Clinic @ Whitman Town Hall
Jan 21 @ 1:00 pm – 2:30 pm
 
22
Oncology Support Group 9:30 am
Oncology Support Group @ NVNA SUPPORTS
Jan 22 @ 9:30 am – 11:00 am
 
Partner/Spouse Loss Support Group 2:00 pm
Partner/Spouse Loss Support Group @ NVNA SUPPORTS
Jan 22 @ 2:00 pm – 3:30 pm
All Bereavement Support Groups REQUIRE REGISTRATION. Please contact Karen Gore, LICSW at kgore@nvna.org to register.
23
Yoga 4 Cancer 11:00 am
Yoga 4 Cancer @ NVNA SUPPORTS
Jan 23 @ 11:00 am – 12:00 pm
This class is free to all cancer patients and survivors.   To register please email Amy Smith asmith@nvna.org to register
Oncology Support Group 3:00 pm
Oncology Support Group @ NVNA SUPPORTS
Jan 23 @ 3:00 pm – 4:30 pm
PLEASE CONTACT BARBARA ELLIS, LICSW FOR INFORMATION PRIOR TO ATTENDING THE GROUP
24
25
26
27
Wellness Clinic 11:00 am
Wellness Clinic @ Halifax Town Hall
Jan 27 @ 11:00 am – 12:00 pm
 
28
Wellness Clinic 8:45 am
Wellness Clinic @ Marshfield Town Hall
Jan 28 @ 8:45 am – 11:45 am
 
Tai Chi 10:00 am
Tai Chi @ NVNA SUPPORTS
Jan 28 @ 10:00 am – 11:00 am
 
Wellness Clinic 1:00 pm
Wellness Clinic @ Whitman Town Hall
Jan 28 @ 1:00 pm – 2:30 pm
 
Caregivers’ Support Group 6:00 pm
Caregivers’ Support Group @ NVNA SUPPORTS
Jan 28 @ 6:00 pm – 7:30 pm
 
29
Oncology Support Group 9:30 am
Oncology Support Group @ NVNA SUPPORTS
Jan 29 @ 9:30 am – 11:00 am
 
Partner/Spouse Loss Support Group 2:00 pm
Partner/Spouse Loss Support Group @ NVNA SUPPORTS
Jan 29 @ 2:00 pm – 3:30 pm
All Bereavement Support Groups REQUIRE REGISTRATION. Please contact Karen Gore, LICSW at kgore@nvna.org to register.
30
Yoga 4 Cancer 11:00 am
Yoga 4 Cancer @ NVNA SUPPORTS
Jan 30 @ 11:00 am – 12:00 pm
This class is free to all cancer patients and survivors.   To register please email Amy Smith asmith@nvna.org to register
Oncology Support Group 3:00 pm
Oncology Support Group @ NVNA SUPPORTS
Jan 30 @ 3:00 pm – 4:30 pm
PLEASE CONTACT BARBARA ELLIS, LICSW FOR INFORMATION PRIOR TO ATTENDING THE GROUP
31

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