Frequently Asked Questions

How do I get started? Do patients have a choice?

Simply call us at 781-659-2342 and we will work with your healthcare provider to get a referral and start your care. Patients have a choice and can request NVNA and Hospice by name before they leave the hospital or a Skilled Nursing Facility.

What services does NVNA and Hospice provide?

NVNA and Hospice has a variety of highly skilled healthcare providers on staff, including skilled nurses, home health aides, certified diabetes educators, licensed social workers, and many other knowledgeable healthcare professionals that offer a variety of palliative care, hospice care, and bereavement services. In addition to these, NVNA and Hospice also offers a variety of programs and support groups through NVNA SUPPORTS.

 

When is Home Care necessary?

VNA care may be necessary for a variety of reasons. We treat patients who are recovering from an illness, surgery, stroke, heart attack, or an accident. Our job is to support the patients as well as their families, with an overall goal of maintaining independence and dignity. We accomplish this goal by empowering individuals with the tools and information they need to stay healthy and happy within the comfort of their own homes.

 

How can I contact my caregiver?

Our trained, caring clinicians have active schedules that often take them away from the office. However, we are always available to meet your needs. In order to be connected to your caregiver as quickly as possible, please call our office at (781) 659-2342For billing and general questions, please call during office hours, Monday-Friday 8am to 5pm.

 

What if I need help at night or on weekends?

If you need help during non-office hours, NVNA and Hospice has a 24-hour answer service, 7 days a week. If you need assistance, please call us at (781) 659-2342.

 

What if I live out-of-state and need more help for my aging Mom or Dad?
We’ve got you covered. In addition to offering a full-continuum of home care, our private care division, NVNA WORKS, can get loved ones home from the Hospital or Skilled nursing facility, pick up medications, get groceries, take people to doctor’s appointments and even do some light housekeeping. We can also help local adult caregivers who just need one full-night sleep or need to travel for a big event like a wedding. Visit NVNA WORKS to learn more.

 

If a loved one is a hospice patient and needs help at night or on weekends, what happens?

Healthcare doesn’t stop at 5 p.m. and neither do we. Once on hospice, the primary goal is to remain at home and not return to the hospital. Concerns that arise after normal business hours will be addressed by a hospice trained caregiver collaborating with the patient’s physician to achieve the patient’s goal of remaining comfortably at home. We always have Hospice caregivers on-call at (781) 659-2342.

Learn More About What We Do

Sun Mon Tue Wed Thu Fri Sat
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Breast Cancer Support Group 9:30 am
Breast Cancer Support Group @ NVNA SUPPORTS
Mar 4 @ 9:30 am – 11:30 am
 
Diabetes Support Group 10:00 am
Diabetes Support Group @ NVNA SUPPORTS
Mar 4 @ 10:00 am – 11:00 am
 
Blood Pressure Screening 11:00 am
Blood Pressure Screening @ The Elms
Mar 4 @ 11:00 am – 12:00 pm
 
Wellness Clinic 11:00 am
Wellness Clinic @ Cherry Hill II
Mar 4 @ 11:00 am – 12:00 pm
 
Adults Grieving Loss of a Parent 6:00 pm
Adults Grieving Loss of a Parent
Mar 4 @ 6:00 pm – 7:00 pm
Please contact Karen Gore to pre-register for this group.
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Wellness Clinic 8:45 am
Wellness Clinic @ Marshfield Town Hall
Mar 5 @ 8:45 am – 11:45 am
 
Blood Pressure Screening 10:00 am
Blood Pressure Screening @ Hingham Council on Aging
Mar 5 @ 10:00 am – 10:30 am
 
Wellness Clinic 11:00 am
Wellness Clinic @ Rockland Town Hall
Mar 5 @ 11:00 am – 12:30 pm
 
Wellness Clinic 1:00 pm
Wellness Clinic @ Whitman Town Hall
Mar 5 @ 1:00 pm – 2:30 pm
 
Parents Grieving the Loss of an Adult Child 4:00 pm
Parents Grieving the Loss of an Adult Child
Mar 5 @ 4:00 pm – 5:30 pm
Please contact Karen Gore to pre-register for this group.
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Wellness Clinic 9:30 am
Wellness Clinic @ Granite Place
Mar 7 @ 9:30 am – 11:30 am
 
Blood Pressure & Sugar Screening 11:00 am
Blood Pressure & Sugar Screening @ Duxbury Council on Aging
Mar 7 @ 11:00 am – 12:00 pm
 
Oncology Support Group 3:00 pm
Oncology Support Group @ NVNA SUPPORTS
Mar 7 @ 3:00 pm – 4:30 pm
 
Oncology Men’s Support Group 6:00 pm
Oncology Men’s Support Group @ NVNA SUPPORTS
Mar 7 @ 6:00 pm – 8:00 pm
 
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Wellness Clinic 8:45 am
Wellness Clinic @ Marshfield Town Hall
Mar 12 @ 8:45 am – 11:45 am
 
Blood Pressure Screening 9:30 am
Blood Pressure Screening @ Inn at Silver Lake
Mar 12 @ 9:30 am – 10:30 am
 
Blood Pressure Screening 10:30 am
Blood Pressure Screening @ Hanson Council on Aging
Mar 12 @ 10:30 am – 11:30 am
 
Blood Pressure Screening 10:45 am
Blood Pressure Screening @ Wingate Residences
Mar 12 @ 10:45 am – 11:45 am
 
Blood Pressure & Sugar Screening 11:00 am
Blood Pressure & Sugar Screening @ Marshfield Council on Aging
Mar 12 @ 11:00 am – 12:00 pm
 
Wellness Clinic 1:00 pm
Wellness Clinic @ Whitman Town Hall
Mar 12 @ 1:00 pm – 2:30 pm
 
Parents Grieving the Loss of an Adult Child 4:00 pm
Parents Grieving the Loss of an Adult Child
Mar 12 @ 4:00 pm – 5:30 pm
Please contact Karen Gore to pre-register for this group.
Oncology Caregivers’ Support Group 6:00 pm
Oncology Caregivers’ Support Group @ NVNA SUPPORTS
Mar 12 @ 6:00 pm – 7:30 pm
 
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Blood Pressure Screening 9:30 am
Blood Pressure Screening @ Pinehills
Mar 13 @ 9:30 am – 11:00 am
 
Alzheimer’s/Dementia Caregivers Support Group 10:30 am
Alzheimer’s/Dementia Caregivers Support Group @ NVNA and Hospice
Mar 13 @ 10:30 am – 12:00 pm
 
Oncology Support Group 10:30 am
Oncology Support Group @ NVNA SUPPORTS
Mar 13 @ 10:30 am – 12:00 pm
 
Wellness Clinic 12:00 pm
Wellness Clinic @ Whitman Council on Aging
Mar 13 @ 12:00 pm – 1:00 pm
 
Blood Pressure Screening 1:30 pm
Blood Pressure Screening @ Allerton House at Central Park
Mar 13 @ 1:30 pm – 2:30 pm
 
Partner/Spouse Loss Support Group 2:00 pm
Partner/Spouse Loss Support Group @ NVNA SUPPORTS
Mar 13 @ 2:00 pm – 3:30 pm
 
Blood Pressure Screening 4:40 pm
Blood Pressure Screening @ Village at Proprietors Green
Mar 13 @ 4:40 pm – 5:40 pm
 
Brain Aneurysm Support Group 6:30 pm
Brain Aneurysm Support Group @ NVNA SUPPORTS
Mar 13 @ 6:30 pm – 8:00 pm
 
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Blood Pressure & Sugar Screening 10:30 am
Blood Pressure & Sugar Screening @ Norwell Council on Aging
Mar 14 @ 10:30 am – 12:00 pm
 
Oncology Support Group 3:00 pm
Oncology Support Group @ NVNA SUPPORTS
Mar 14 @ 3:00 pm – 4:30 pm
 
Melanoma Support Group 6:00 pm
Melanoma Support Group @ NVNA SUPPORTS
Mar 14 @ 6:00 pm – 7:30 pm
 
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Breast Cancer Support Group 9:30 am
Breast Cancer Support Group @ NVNA SUPPORTS
Mar 18 @ 9:30 am – 11:30 am
 
Adults Grieving Loss of a Parent 6:00 pm
Adults Grieving Loss of a Parent
Mar 18 @ 6:00 pm – 7:00 pm
Please contact Karen Gore to pre-register for this group.
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Wellness Clinic 8:45 am
Wellness Clinic @ Marshfield Town Hall
Mar 19 @ 8:45 am – 11:45 am
 
Tai Chi 10:00 am
Tai Chi @ NVNA SUPPORTS
Mar 19 @ 10:00 am – 11:00 am
 
Blood Pressure Screening 10:30 am
Blood Pressure Screening @ Milton Council on Aging
Mar 19 @ 10:30 am – 11:30 am
 
Wellness Clinic 1:00 pm
Wellness Clinic @ Whitman Town Hall
Mar 19 @ 1:00 pm – 2:30 pm
 
Parents Grieving the Loss of an Adult Child 4:00 pm
Parents Grieving the Loss of an Adult Child
Mar 19 @ 4:00 pm – 5:30 pm
Please contact Karen Gore to pre-register for this group.
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Wellness Clinic 9:30 am
Wellness Clinic @ Granite Place
Mar 21 @ 9:30 am – 11:30 am
 
Wellness Clinic 10:00 am
Wellness Clinic @ Rockland Council on Aging
Mar 21 @ 10:00 am – 11:30 am
 
Parkinson’s Caregiver Support Group 11:00 am
Parkinson’s Caregiver Support Group @ 110 Fitness
Mar 21 @ 11:00 am – 12:30 pm
 
Blood Pressure Screening 11:30 am
Blood Pressure Screening @ South Shore YMCA
Mar 21 @ 11:30 am – 12:30 pm
 
Oncology Support Group 3:00 pm
Oncology Support Group @ NVNA SUPPORTS
Mar 21 @ 3:00 pm – 4:30 pm
 
Oncology Men’s Support Group 6:00 pm
Oncology Men’s Support Group
Mar 21 @ 6:00 pm – 8:00 pm
 
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Breast Cancer Support Group 9:30 am
Breast Cancer Support Group @ NVNA SUPPORTS
Mar 25 @ 9:30 am – 11:30 am
 
Wellness Clinic 11:00 am
Wellness Clinic @ Halifax Town Hall
Mar 25 @ 11:00 am – 12:00 pm
 
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Wellness Clinic 8:45 am
Wellness Clinic @ Marshfield Town Hall
Mar 26 @ 8:45 am – 11:45 am
 
Tai Chi 10:00 am
Tai Chi @ NVNA SUPPORTS
Mar 26 @ 10:00 am – 11:00 am
 
Wellness Clinic 1:00 pm
Wellness Clinic @ Whitman Town Hall
Mar 26 @ 1:00 pm – 2:30 pm
 
Parents Grieving the Loss of an Adult Child 4:00 pm
Parents Grieving the Loss of an Adult Child
Mar 26 @ 4:00 pm – 5:30 pm
Please contact Karen Gore to pre-register for this group.
Oncology Caregivers’ Support Group 6:00 pm
Oncology Caregivers’ Support Group @ NVNA SUPPORTS
Mar 26 @ 6:00 pm – 7:30 pm
 
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Oncology Support Group 3:00 pm
Oncology Support Group @ NVNA SUPPORTS
Mar 28 @ 3:00 pm – 4:30 pm
 
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