Frequently Asked Questions

How do I get started? Do patients have a choice?

Simply call us at 781-659-2342 and we will work with your healthcare provider to get a referral and start your care. Patients have a choice and can request NVNA and Hospice by name before they leave the hospital or a Skilled Nursing Facility.

What services does NVNA and Hospice provide?

NVNA and Hospice has a variety of highly skilled healthcare providers on staff, including skilled nurses, home health aides, certified diabetes educators, licensed social workers, and many other knowledgeable healthcare professionals that offer a variety of palliative care, hospice care, and bereavement services. In addition to these, NVNA and Hospice also offers a variety of programs and support groups through NVNA SUPPORTS.

 

When is Home Care necessary?

VNA care may be necessary for a variety of reasons. We treat patients who are recovering from an illness, surgery, stroke, heart attack, or an accident. Our job is to support the patients as well as their families, with an overall goal of maintaining independence and dignity. We accomplish this goal by empowering individuals with the tools and information they need to stay healthy and happy within the comfort of their own homes.

 

How can I contact my caregiver?

Our trained, caring clinicians have active schedules that often take them away from the office. However, we are always available to meet your needs. In order to be connected to your caregiver as quickly as possible, please call our office at (781) 659-2342For billing and general questions, please call during office hours, Monday-Friday 8am to 5pm.

 

What if I need help at night or on weekends?

If you need help during non-office hours, NVNA and Hospice has a 24-hour answer service, 7 days a week. If you need assistance, please call us at (781) 659-2342.

 

What if I live out-of-state and need more help for my aging Mom or Dad?
We’ve got you covered. In addition to offering a full-continuum of home care, our private care division, NVNA WORKS, can get loved ones home from the Hospital or Skilled nursing facility, pick up medications, get groceries, take people to doctor’s appointments and even do some light housekeeping. We can also help local adult caregivers who just need one full-night sleep or need to travel for a big event like a wedding. Visit NVNA WORKS to learn more.

 

If a loved one is a hospice patient and needs help at night or on weekends, what happens?

Healthcare doesn’t stop at 5 p.m. and neither do we. Once on hospice, the primary goal is to remain at home and not return to the hospital. Concerns that arise after normal business hours will be addressed by a hospice trained caregiver collaborating with the patient’s physician to achieve the patient’s goal of remaining comfortably at home. We always have Hospice caregivers on-call at (781) 659-2342.

Learn More About What We Do

Sun Mon Tue Wed Thu Fri Sat
1
2
Breast Cancer Support Group 9:30 am
Breast Cancer Support Group @ NVNA SUPPORTS
Apr 2 @ 9:30 am – 11:30 am
 
Blood Pressure Screening 11:00 am
Blood Pressure Screening @ The Elms
Apr 2 @ 11:00 am – 12:00 pm
 
Wellness Clinic 11:00 am
Wellness Clinic @ Cherry Hill II
Apr 2 @ 11:00 am – 12:00 pm
 
Blood Pressure Screening 12:30 pm
Blood Pressure Screening @ Plymouth Council on Aging
Apr 2 @ 12:30 pm – 1:30 pm
 
3
Wellness Clinic 8:45 am
Wellness Clinic @ Marshfield Town Hall
Apr 3 @ 8:45 am – 11:45 am
 
Blood Pressure Screening 10:00 am
Blood Pressure Screening @ Hingham Council on Aging
Apr 3 @ 10:00 am – 10:30 am
 
Wellness Clinic 11:00 am
Wellness Clinic @ Rockland Town Hall
Apr 3 @ 11:00 am – 12:30 pm
 
Wellness Clinic 1:00 pm
Wellness Clinic @ Whitman Town Hall
Apr 3 @ 1:00 pm – 2:30 pm
 
4
Blood Pressure Screening 9:00 am
Blood Pressure Screening @ Fairing Way
Apr 4 @ 9:00 am – 10:00 am
 
Blood Pressure Screening 9:30 am
Blood Pressure Screening @ Allerton House
Apr 4 @ 9:30 am – 10:30 am
 
Oncology Support Group 10:30 am
Oncology Support Group @ NVNA SUPPORTS
Apr 4 @ 10:30 am – 12:00 pm
 
Bereavement Support Grop 2:00 pm
Bereavement Support Grop @ NVNA SUPPORTS
Apr 4 @ 2:00 pm – 3:30 pm
 
5
Blood Pressure Screening 9:30 am
Blood Pressure Screening @ South Shore YMCA
Apr 5 @ 9:30 am – 10:30 am
 
Wellness Clinic 9:30 am
Wellness Clinic @ Granite Place
Apr 5 @ 9:30 am – 11:30 am
 
Blood Pressure & Sugar Screening 11:00 am
Blood Pressure & Sugar Screening @ Duxbury Council on Aging
Apr 5 @ 11:00 am – 12:00 pm
 
Men’s Support Group 6:00 pm
Men’s Support Group @ NVNA SUPPORTS
Apr 5 @ 6:00 pm – 8:00 pm
 
6
7
8
10
Wellness Clinic 8:45 am
Wellness Clinic @ Marshfield Town Hall
Apr 10 @ 8:45 am – 11:45 am
 
Blood Pressure Screening 9:30 am
Blood Pressure Screening @ Inn at Silver Lake
Apr 10 @ 9:30 am – 10:30 am
 
Blood Pressure Screening 10:30 am
Blood Pressure Screening @ Hanson Council on Aging
Apr 10 @ 10:30 am – 11:30 am
 
Blood Pressure Screening 10:45 am
Blood Pressure Screening @ Wingate Residences
Apr 10 @ 10:45 am – 11:45 am
 
Blood Pressure & Sugar Screening 11:00 am
Blood Pressure & Sugar Screening @ Marshfield Council on Aging
Apr 10 @ 11:00 am – 12:00 pm
 
Wellness Clinic 1:00 pm
Wellness Clinic @ Whitman Town Hall
Apr 10 @ 1:00 pm – 2:30 pm
 
Caregivers’ Support Group 6:00 pm
Caregivers’ Support Group @ NVNA SUPPORTS
Apr 10 @ 6:00 pm – 7:30 pm
 
11
Blood Pressure Screening 9:30 am
Blood Pressure Screening @ Pinehills
Apr 11 @ 9:30 am – 11:00 am
 
Oncology Support Group 10:30 am
Oncology Support Group @ NVNA SUPPORTS
Apr 11 @ 10:30 am – 12:00 pm
 
Wellness Clinic 12:00 pm
Wellness Clinic @ Whitman Council on Aging
Apr 11 @ 12:00 pm – 1:00 pm
 
Blood Pressure Screening 1:30 pm
Blood Pressure Screening @ Allerton House at Central Park
Apr 11 @ 1:30 pm – 2:30 pm
 
Bereavement Support Grop 2:00 pm
Bereavement Support Grop @ NVNA SUPPORTS
Apr 11 @ 2:00 pm – 3:30 pm
 
Blood Pressure Screening 4:40 pm
Blood Pressure Screening @ Village at Proprietors Green
Apr 11 @ 4:40 pm – 5:40 pm
 
12
Blood Pressure & Sugar Screening 10:30 am
Blood Pressure & Sugar Screening @ Norwell Council on Aging
Apr 12 @ 10:30 am – 12:00 pm
 
Melanoma Support Group 6:00 pm
Melanoma Support Group @ NVNA SUPPORTS
Apr 12 @ 6:00 pm – 7:30 pm
 
13
14
15
17
Wellness Clinic 8:45 am
Wellness Clinic @ Marshfield Town Hall
Apr 17 @ 8:45 am – 11:45 am
 
Blood Pressure & Sugar Screening 9:00 am
Blood Pressure & Sugar Screening @ Hanover Council on Aging
Apr 17 @ 9:00 am – 10:00 am
 
Blood Pressure Screening 10:30 am
Blood Pressure Screening @ Milton Council on Aging
Apr 17 @ 10:30 am – 11:30 am
 
Wellness Clinic 1:00 pm
Wellness Clinic @ Whitman Town Hall
Apr 17 @ 1:00 pm – 2:30 pm
 
18
Qi Gong Yoga 9:00 am
Qi Gong Yoga @ NVNA SUPPORTS
Apr 18 @ 9:00 am – 9:45 am
 
Oncology Support Group 10:30 am
Oncology Support Group @ NVNA SUPPORTS
Apr 18 @ 10:30 am – 12:00 pm
 
Bereavement Support Grop 2:00 pm
Bereavement Support Grop @ NVNA SUPPORTS
Apr 18 @ 2:00 pm – 3:30 pm
 
19
Wellness Clinic 9:30 am
Wellness Clinic @ Granite Place
Apr 19 @ 9:30 am – 11:30 am
 
Wellness Clinic 10:00 am
Wellness Clinic @ Rockland Council on Aging
Apr 19 @ 10:00 am – 11:30 am
 
Blood Pressure Screening 11:30 am
Blood Pressure Screening @ South Shore YMCA
Apr 19 @ 11:30 am – 12:30 pm
 
Men’s Support Group 6:00 pm
Men’s Support Group @ NVNA SUPPORTS
Apr 19 @ 6:00 pm – 8:00 pm
 
20
21
22
23
Breast Cancer Support Group 9:30 am
Breast Cancer Support Group @ NVNA SUPPORTS
Apr 23 @ 9:30 am – 11:30 am
 
Wellness Clinic 11:00 am
Wellness Clinic @ Halifax Town Hall
Apr 23 @ 11:00 am – 12:00 pm
 
24
Wellness Clinic 8:45 am
Wellness Clinic @ Marshfield Town Hall
Apr 24 @ 8:45 am – 11:45 am
 
Wellness Clinic 1:00 pm
Wellness Clinic @ Whitman Town Hall
Apr 24 @ 1:00 pm – 2:30 pm
 
Caregivers’ Support Group 6:00 pm
Caregivers’ Support Group @ NVNA SUPPORTS
Apr 24 @ 6:00 pm – 7:30 pm
 
25
Oncology Support Group 10:30 am
Oncology Support Group @ NVNA SUPPORTS
Apr 25 @ 10:30 am – 12:00 pm
 
Bereavement Support Grop 2:00 pm
Bereavement Support Grop @ NVNA SUPPORTS
Apr 25 @ 2:00 pm – 3:30 pm
 
Career Fair 5:30 pm
Career Fair @ NVNA Works
Apr 25 @ 5:30 pm – 7:30 pm
 
26
Wellness Clinic 9:30 am
Wellness Clinic @ Fenno House
Apr 26 @ 9:30 am – 10:30 am
 
Does Your Loved One Need Memory Care Assisted Living? 12:00 pm
Does Your Loved One Need Memory Care Assisted Living? @ Allerton House at Central Park
Apr 26 @ 12:00 pm – 2:00 pm
Does Your Loved One Need Memory Care Assisted Living? @ Allerton House at Central Park
Does Your Loved One Need Memory Care Assisted Living? Thursday, April 26 Luncheon Noon Presentation 12:30 PM RSVP by calling (781) 335-8954, extension 2500 OR emailing […]
Wellness Clinic 12:00 pm
Wellness Clinic @ Wallaston Manor
Apr 26 @ 12:00 pm – 1:00 pm
 
27
28
29

NVNA Video Spotlight