Frequently Asked Questions

How do I get started? Do patients have a choice?

Simply call us at 781-659-2342 and we will work with your healthcare provider to get a referral and start your care. Patients have a choice and can request NVNA and Hospice by name before they leave the hospital or a Skilled Nursing Facility.

What services does NVNA and Hospice provide?

NVNA and Hospice has a variety of highly skilled healthcare providers on staff, including skilled nurses, home health aides, certified diabetes educators, licensed social workers, and many other knowledgeable healthcare professionals that offer a variety of palliative care, hospice care, and bereavement services. In addition to these, NVNA and Hospice also offers a variety of programs and support groups through NVNA SUPPORTS.

 

When is Home Care necessary?

VNA care may be necessary for a variety of reasons. We treat patients who are recovering from an illness, surgery, stroke, heart attack, or an accident. Our job is to support the patients as well as their families, with an overall goal of maintaining independence and dignity. We accomplish this goal by empowering individuals with the tools and information they need to stay healthy and happy within the comfort of their own homes.

 

How can I contact my caregiver?

Our trained, caring clinicians have active schedules that often take them away from the office. However, we are always available to meet your needs. In order to be connected to your caregiver as quickly as possible, please call our office at (781) 659-2342For billing and general questions, please call during office hours, Monday-Friday 8am to 5pm.

 

What if I need help at night or on weekends?

If you need help during non-office hours, NVNA and Hospice has a 24-hour answer service, 7 days a week. If you need assistance, please call us at (781) 659-2342.

 

What if I live out-of-state and need more help for my aging Mom or Dad?
We’ve got you covered. In addition to offering a full-continuum of home care, our private care division, NVNA WORKS, can get loved ones home from the Hospital or Skilled nursing facility, pick up medications, get groceries, take people to doctor’s appointments and even do some light housekeeping. We can also help local adult caregivers who just need one full-night sleep or need to travel for a big event like a wedding. Visit NVNA WORKS to learn more.

 

If a loved one is a hospice patient and needs help at night or on weekends, what happens?

Healthcare doesn’t stop at 5 p.m. and neither do we. Once on hospice, the primary goal is to remain at home and not return to the hospital. Concerns that arise after normal business hours will be addressed by a hospice trained caregiver collaborating with the patient’s physician to achieve the patient’s goal of remaining comfortably at home. We always have Hospice caregivers on-call at (781) 659-2342.

Learn More About What We Do

Sun Mon Tue Wed Thu Fri Sat
1
Wellness Clinic 8:45 am
Wellness Clinic @ Marshfield Town Hall
May 1 @ 8:45 am – 11:45 am
 
Blood Pressure Screening 10:00 am
Blood Pressure Screening @ Hingham Council on Aging
May 1 @ 10:00 am – 10:30 am
 
Tai Chi 10:00 am
Tai Chi @ NVNA SUPPORTS
May 1 @ 10:00 am – 11:00 am
 
Wellness Clinic 11:00 am
Wellness Clinic @ Rockland Town Hall
May 1 @ 11:00 am – 12:30 pm
 
Wellness Clinic 1:00 pm
Wellness Clinic @ Whitman Town Hall
May 1 @ 1:00 pm – 2:30 pm
 
2
Blood Pressure Screening 9:00 am
Blood Pressure Screening @ Fairing Way
May 2 @ 9:00 am – 10:00 am
 
Blood Pressure Screening 9:30 am
Blood Pressure Screening @ Allerton House
May 2 @ 9:30 am – 10:30 am
 
Oncology Support Group 10:30 am
Oncology Support Group @ NVNA SUPPORTS
May 2 @ 10:30 am – 12:00 pm
 
Bereavement Support Grop 2:00 pm
Bereavement Support Grop @ NVNA SUPPORTS
May 2 @ 2:00 pm – 3:30 pm
 
How Do You Know When It’s Time for a Memory Care Neighborhood? 5:00 pm
How Do You Know When It’s Time for a Memory Care Neighborhood? @ Allerton House at Central Park
May 2 @ 5:00 pm – 7:00 pm
How Do You Know When It’s Time for a Memory Care Neighborhood? Wednesday, May 2 Light Dinner 5:00 PM Presentation 6:00 PM RSVP by calling (781) […]
3
Blood Pressure Screening 9:30 am
Blood Pressure Screening @ South Shore YMCA
May 3 @ 9:30 am – 10:30 am
 
Wellness Clinic 9:30 am
Wellness Clinic @ Granite Place
May 3 @ 9:30 am – 11:30 am
 
Blood Pressure & Sugar Screening 11:00 am
Blood Pressure & Sugar Screening @ Duxbury Council on Aging
May 3 @ 11:00 am – 12:00 pm
 
Oncology Support Group 3:00 pm
Oncology Support Group @ NVNA SUPPORTS
May 3 @ 3:00 pm – 4:30 pm
 
Oncology Men’s Support Group 6:00 pm
Oncology Men’s Support Group @ NVNA SUPPORTS
May 3 @ 6:00 pm – 8:00 pm
 
4
5
6
7
Breast Cancer Support Group 9:30 am
Breast Cancer Support Group @ NVNA SUPPORTS
May 7 @ 9:30 am – 11:30 am
 
Diabetes Support Group 10:00 am
Diabetes Support Group @ NVNA SUPPORTS
May 7 @ 10:00 am – 11:00 am
 
Blood Pressure Screening 11:00 am
Blood Pressure Screening @ The Elms
May 7 @ 11:00 am – 12:00 pm
 
Wellness Clinic 11:00 am
Wellness Clinic @ Cherry Hill II
May 7 @ 11:00 am – 12:00 pm
 
Blood Pressure Screening 12:30 pm
Blood Pressure Screening @ Plymouth Council on Aging
May 7 @ 12:30 pm – 1:30 pm
 
8
Wellness Clinic 8:45 am
Wellness Clinic @ Marshfield Town Hall
May 8 @ 8:45 am – 11:45 am
 
Blood Pressure Screening 9:30 am
Blood Pressure Screening @ Inn at Silver Lake
May 8 @ 9:30 am – 10:30 am
 
Blood Pressure Screening 10:30 am
Blood Pressure Screening @ Hanson Council on Aging
May 8 @ 10:30 am – 11:30 am
 
Blood Pressure Screening 10:45 am
Blood Pressure Screening @ Wingate Residences
May 8 @ 10:45 am – 11:45 am
 
Blood Pressure & Sugar Screening 11:00 am
Blood Pressure & Sugar Screening @ Marshfield Council on Aging
May 8 @ 11:00 am – 12:00 pm
 
Wellness Clinic 1:00 pm
Wellness Clinic @ Whitman Town Hall
May 8 @ 1:00 pm – 2:30 pm
 
Oncology Caregivers’ Support Group 6:00 pm
Oncology Caregivers’ Support Group @ NVNA SUPPORTS
May 8 @ 6:00 pm – 7:30 pm
 
9
Blood Pressure Screening 9:30 am
Blood Pressure Screening @ Pinehills
May 9 @ 9:30 am – 11:00 am
 
Alzheimer’s/Dementia Caregiver’s Support Group 10:30 am
Alzheimer’s/Dementia Caregiver’s Support Group @ NVNA SUPPORTS
May 9 @ 10:30 am – 12:00 pm
 
Oncology Support Group 10:30 am
Oncology Support Group @ NVNA SUPPORTS
May 9 @ 10:30 am – 12:00 pm
 
Wellness Clinic 12:00 pm
Wellness Clinic @ Whitman Council on Aging
May 9 @ 12:00 pm – 1:00 pm
 
Blood Pressure Screening 1:30 pm
Blood Pressure Screening @ Allerton House at Central Park
May 9 @ 1:30 pm – 2:30 pm
 
Bereavement Support Grop 2:00 pm
Bereavement Support Grop @ NVNA SUPPORTS
May 9 @ 2:00 pm – 3:30 pm
 
Blood Pressure Screening 4:40 pm
Blood Pressure Screening @ Village at Proprietors Green
May 9 @ 4:40 pm – 5:40 pm
 
Brain Aneurysm Support Group 6:30 pm
Brain Aneurysm Support Group @ NVNA SUPPORTS
May 9 @ 6:30 pm – 8:00 pm
 
10
Blood Pressure & Sugar Screening 10:30 am
Blood Pressure & Sugar Screening @ Norwell Council on Aging
May 10 @ 10:30 am – 12:00 pm
 
Oncology Support Group 3:00 pm
Oncology Support Group @ NVNA SUPPORTS
May 10 @ 3:00 pm – 4:30 pm
 
Melanoma Support Group 6:00 pm
Melanoma Support Group @ NVNA SUPPORTS
May 10 @ 6:00 pm – 7:30 pm
 
11
12
13
15
Wellness Clinic 8:45 am
Wellness Clinic @ Marshfield Town Hall
May 15 @ 8:45 am – 11:45 am
 
Blood Pressure & Sugar Screening 9:00 am
Blood Pressure & Sugar Screening @ Hanover Council on Aging
May 15 @ 9:00 am – 10:00 am
 
Tai Chi 10:00 am
Tai Chi @ NVNA SUPPORTS
May 15 @ 10:00 am – 11:00 am
 
Blood Pressure Screening 10:30 am
Blood Pressure Screening @ Milton Council on Aging
May 15 @ 10:30 am – 11:30 am
 
Wellness Clinic 1:00 pm
Wellness Clinic @ Whitman Town Hall
May 15 @ 1:00 pm – 2:30 pm
 
17
Wellness Clinic 9:30 am
Wellness Clinic @ Granite Place
May 17 @ 9:30 am – 11:30 am
 
Wellness Clinic 10:00 am
Wellness Clinic @ Rockland Council on Aging
May 17 @ 10:00 am – 11:30 am
 
Parkinson’s Caregiver Support Group 11:00 am
Parkinson’s Caregiver Support Group @ 110 Fitness
May 17 @ 11:00 am – 12:30 pm
 
Blood Pressure Screening 11:30 am
Blood Pressure Screening @ South Shore YMCA
May 17 @ 11:30 am – 12:30 pm
 
Oncology Support Group 3:00 pm
Oncology Support Group @ NVNA SUPPORTS
May 17 @ 3:00 pm – 4:30 pm
 
Oncology Men’s Support Group 6:00 pm
Oncology Men’s Support Group @ NVNA SUPPORTS
May 17 @ 6:00 pm – 8:00 pm
 
18
19
20
22
Wellness Clinic 8:45 am
Wellness Clinic @ Marshfield Town Hall
May 22 @ 8:45 am – 11:45 am
 
Tai Chi 10:00 am
Tai Chi @ NVNA SUPPORTS
May 22 @ 10:00 am – 11:00 am
 
Wellness Clinic 1:00 pm
Wellness Clinic @ Whitman Town Hall
May 22 @ 1:00 pm – 2:30 pm
 
Oncology Caregivers’ Support Group 6:00 pm
Oncology Caregivers’ Support Group @ NVNA SUPPORTS
May 22 @ 6:00 pm – 7:30 pm
 
23
Oncology Support Group 10:30 am
Oncology Support Group @ NVNA SUPPORTS
May 23 @ 10:30 am – 12:00 pm
 
Bereavement Support Grop 2:00 pm
Bereavement Support Grop @ NVNA SUPPORTS
May 23 @ 2:00 pm – 3:30 pm
 
24
Wellness Clinic 9:30 am
Wellness Clinic @ Fenno House
May 24 @ 9:30 am – 10:30 am
 
Wellness Clinic 12:00 pm
Wellness Clinic @ Wallaston Manor
May 24 @ 12:00 pm – 1:00 pm
 
Oncology Support Group 3:00 pm
Oncology Support Group @ NVNA SUPPORTS
May 24 @ 3:00 pm – 4:30 pm
 
Oncology Caregiver’s Support Group 6:00 pm
Oncology Caregiver’s Support Group @ NVNA SUPPORTS
May 24 @ 6:00 pm – 7:30 pm
 
25
26
27
28
Breast Cancer Support Group 9:30 am
Breast Cancer Support Group @ NVNA SUPPORTS
May 28 @ 9:30 am – 11:30 am
 
Wellness Clinic 11:00 am
Wellness Clinic @ Halifax Town Hall
May 28 @ 11:00 am – 12:00 pm
 
29
Wellness Clinic 8:45 am
Wellness Clinic @ Marshfield Town Hall
May 29 @ 8:45 am – 11:45 am
 
Tai Chi 10:00 am
Tai Chi @ NVNA SUPPORTS
May 29 @ 10:00 am – 11:00 am
 
Wellness Clinic 1:00 pm
Wellness Clinic @ Whitman Town Hall
May 29 @ 1:00 pm – 2:30 pm
 
30
Oncology Support Group 10:30 am
Oncology Support Group @ NVNA SUPPORTS
May 30 @ 10:30 am – 12:00 pm
 
Bereavement Support Grop 2:00 pm
Bereavement Support Grop @ NVNA SUPPORTS
May 30 @ 2:00 pm – 3:30 pm
 

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