Frequently Asked Questions

How do I get started? Do patients have a choice?

Simply call us at 781-659-2342 and we will work with your healthcare provider to get a referral and start your care. Patients have a choice and can request NVNA and Hospice by name before they leave the hospital or a Skilled Nursing Facility.

What services does NVNA and Hospice provide?

NVNA and Hospice has a variety of highly skilled healthcare providers on staff, including skilled nurses, home health aides, certified diabetes educators, licensed social workers, and many other knowledgeable healthcare professionals that offer a variety of palliative care, hospice care, and bereavement services. In addition to these, NVNA and Hospice also offers a variety of programs and support groups through NVNA SUPPORTS.

 

When is Home Care necessary?

VNA care may be necessary for a variety of reasons. We treat patients who are recovering from an illness, surgery, stroke, heart attack, or an accident. Our job is to support the patients as well as their families, with an overall goal of maintaining independence and dignity. We accomplish this goal by empowering individuals with the tools and information they need to stay healthy and happy within the comfort of their own homes.

 

How can I contact my caregiver?

Our trained, caring clinicians have active schedules that often take them away from the office. However, we are always available to meet your needs. In order to be connected to your caregiver as quickly as possible, please call our office at (781) 659-2342For billing and general questions, please call during office hours, Monday-Friday 8am to 5pm.

 

What if I need help at night or on weekends?

If you need help during non-office hours, NVNA and Hospice has a 24-hour answer service, 7 days a week. If you need assistance, please call us at (781) 659-2342.

 

What if I live out-of-state and need more help for my aging Mom or Dad?
We’ve got you covered. In addition to offering a full-continuum of home care, our private care division, NVNA WORKS, can get loved ones home from the Hospital or Skilled nursing facility, pick up medications, get groceries, take people to doctor’s appointments and even do some light housekeeping. We can also help local adult caregivers who just need one full-night sleep or need to travel for a big event like a wedding. Visit NVNA WORKS to learn more.

 

If a loved one is a hospice patient and needs help at night or on weekends, what happens?

Healthcare doesn’t stop at 5 p.m. and neither do we. Once on hospice, the primary goal is to remain at home and not return to the hospital. Concerns that arise after normal business hours will be addressed by a hospice trained caregiver collaborating with the patient’s physician to achieve the patient’s goal of remaining comfortably at home. We always have Hospice caregivers on-call at (781) 659-2342.

Learn More About What We Do

Sun Mon Tue Wed Thu Fri Sat
1
Wellness Clinic 9:30 am
Wellness Clinic @ Granite Place
Nov 1 @ 9:30 am – 11:30 am
 
Blood Pressure & Sugar Screening 11:00 am
Blood Pressure & Sugar Screening @ Duxbury Council on Aging
Nov 1 @ 11:00 am – 12:00 pm
 
Oncology Support Group 3:00 pm
Oncology Support Group @ NVNA SUPPORTS
Nov 1 @ 3:00 pm – 4:30 pm
 
Oncology Men’s Support Group 6:00 pm
Oncology Men’s Support Group @ NVNA SUPPORTS
Nov 1 @ 6:00 pm – 8:00 pm
 
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Wellness Clinic 8:45 am
Wellness Clinic @ Marshfield Town Hall
Nov 6 @ 8:45 am – 11:45 am
 
Blood Pressure Screening 10:00 am
Blood Pressure Screening @ Hingham Council on Aging
Nov 6 @ 10:00 am – 10:30 am
 
Tai Chi 10:00 am
Tai Chi @ NVNA SUPPORTS
Nov 6 @ 10:00 am – 11:00 am
 
Wellness Clinic 11:00 am
Wellness Clinic @ Rockland Town Hall
Nov 6 @ 11:00 am – 12:30 pm
 
Wellness Clinic 1:00 pm
Wellness Clinic @ Whitman Town Hall
Nov 6 @ 1:00 pm – 2:30 pm
 
Oncology Caregivers’ Support Group 6:00 pm
Oncology Caregivers’ Support Group @ NVNA SUPPORTS
Nov 6 @ 6:00 pm – 7:30 pm
 
8
Blood Pressure & Sugar Screening 10:30 am
Blood Pressure & Sugar Screening @ Norwell Council on Aging
Nov 8 @ 10:30 am – 12:00 pm
 
Oncology Support Group 3:00 pm
Oncology Support Group @ NVNA SUPPORTS
Nov 8 @ 3:00 pm – 4:30 pm
 
Melanoma Support Group 6:00 pm
Melanoma Support Group @ NVNA SUPPORTS
Nov 8 @ 6:00 pm – 7:30 pm
 
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11
13
Wellness Clinic 8:45 am
Wellness Clinic @ Marshfield Town Hall
Nov 13 @ 8:45 am – 11:45 am
 
Blood Pressure Screening 9:30 am
Blood Pressure Screening @ Inn at Silver Lake
Nov 13 @ 9:30 am – 10:30 am
 
Tai Chi 10:00 am
Tai Chi @ NVNA SUPPORTS
Nov 13 @ 10:00 am – 11:00 am
 
Blood Pressure Screening 10:30 am
Blood Pressure Screening @ Hanson Council on Aging
Nov 13 @ 10:30 am – 11:30 am
 
Blood Pressure Screening 10:45 am
Blood Pressure Screening @ Wingate Residences
Nov 13 @ 10:45 am – 11:45 am
 
Blood Pressure & Sugar Screening 11:00 am
Blood Pressure & Sugar Screening @ Marshfield Council on Aging
Nov 13 @ 11:00 am – 12:00 pm
 
Wellness Clinic 1:00 pm
Wellness Clinic @ Whitman Town Hall
Nov 13 @ 1:00 pm – 2:30 pm
 
14
Blood Pressure Screening 9:30 am
Blood Pressure Screening @ Pinehills
Nov 14 @ 9:30 am – 11:00 am
 
Alzheimer’s/Dementia Caregivers Support Group 10:30 am
Alzheimer’s/Dementia Caregivers Support Group @ NVNA and Hospice
Nov 14 @ 10:30 am – 12:00 pm
 
Oncology Support Group 10:30 am
Oncology Support Group @ NVNA SUPPORTS
Nov 14 @ 10:30 am – 12:00 pm
 
Wellness Clinic 12:00 pm
Wellness Clinic @ Whitman Council on Aging
Nov 14 @ 12:00 pm – 1:00 pm
 
Blood Pressure Screening 1:30 pm
Blood Pressure Screening @ Allerton House at Central Park
Nov 14 @ 1:30 pm – 2:30 pm
 
Partner/Spouse Loss Support Group 2:00 pm
Partner/Spouse Loss Support Group @ NVNA SUPPORTS
Nov 14 @ 2:00 pm – 3:30 pm
 
Blood Pressure Screening 4:40 pm
Blood Pressure Screening @ Village at Proprietors Green
Nov 14 @ 4:40 pm – 5:40 pm
 
Brain Aneurysm Support Group 6:30 pm
Brain Aneurysm Support Group @ NVNA SUPPORTS
Nov 14 @ 6:30 pm – 8:00 pm
 
Neurosurgeon to Speak on Brain Aneurysm 6:30 pm
Neurosurgeon to Speak on Brain Aneurysm @ NVNA and Hospice
Nov 14 @ 6:30 pm – 8:00 pm
https://www.nvna.org/neurosurgeon-to-speak-on-brain-aneurysm/
15
Wellness Clinic 9:30 am
Wellness Clinic @ Granite Place
Nov 15 @ 9:30 am – 11:30 am
 
Wellness Clinic 10:00 am
Wellness Clinic @ Rockland Council on Aging
Nov 15 @ 10:00 am – 11:30 am
 
Parkinson’s Caregiver Support Group 11:00 am
Parkinson’s Caregiver Support Group @ 110 Fitness
Nov 15 @ 11:00 am – 12:30 pm
 
Blood Pressure Screening 11:30 am
Blood Pressure Screening @ South Shore YMCA
Nov 15 @ 11:30 am – 12:30 pm
 
Oncology Support Group 3:00 pm
Oncology Support Group @ NVNA SUPPORTS
Nov 15 @ 3:00 pm – 4:30 pm
 
Oncology Men’s Support Group 6:00 pm
Oncology Men’s Support Group
Nov 15 @ 6:00 pm – 8:00 pm
 
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Wellness Clinic 8:45 am
Wellness Clinic @ Marshfield Town Hall
Nov 20 @ 8:45 am – 11:45 am
 
Tai Chi 10:00 am
Tai Chi @ NVNA SUPPORTS
Nov 20 @ 10:00 am – 11:00 am
 
Blood Pressure Screening 10:30 am
Blood Pressure Screening @ Milton Council on Aging
Nov 20 @ 10:30 am – 11:30 am
 
Wellness Clinic 1:00 pm
Wellness Clinic @ Whitman Town Hall
Nov 20 @ 1:00 pm – 2:30 pm
 
Oncology Caregivers’ Support Group 6:00 pm
Oncology Caregivers’ Support Group @ NVNA SUPPORTS
Nov 20 @ 6:00 pm – 7:30 pm
 
22
Wellness Clinic 9:30 am
Wellness Clinic @ Fenno House
Nov 22 @ 9:30 am – 10:30 am
 
Oncology Support Group 3:00 pm
Oncology Support Group @ NVNA SUPPORTS
Nov 22 @ 3:00 pm – 4:30 pm
 
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26
Breast Cancer Support Group 9:30 am
Breast Cancer Support Group @ NVNA SUPPORTS
Nov 26 @ 9:30 am – 11:30 am
 
Wellness Clinic 11:00 am
Wellness Clinic @ Halifax Town Hall
Nov 26 @ 11:00 am – 12:00 pm
 
Cardiovascular Disease (CVD) Support Group 5:32 pm
Adults Grieving Loss of a Parent 6:00 pm
Adults Grieving Loss of a Parent
Nov 26 @ 6:00 pm – 7:00 pm
Please contact Karen Gore to pre-register for this group.
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Wellness Clinic 8:45 am
Wellness Clinic @ Marshfield Town Hall
Nov 27 @ 8:45 am – 11:45 am
 
Tai Chi 10:00 am
Tai Chi @ NVNA SUPPORTS
Nov 27 @ 10:00 am – 11:00 am
 
Wellness Clinic 1:00 pm
Wellness Clinic @ Whitman Town Hall
Nov 27 @ 1:00 pm – 2:30 pm
 
29
Oncology Support Group 3:00 pm
Oncology Support Group @ NVNA SUPPORTS
Nov 29 @ 3:00 pm – 4:30 pm
 
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