Medical Professionals
The following information is for medical professionals ONLY! If you are a patient or family needing assistance, please call our main number:
CMS Guidance for Infection Control and Prevention of Coronavirus Disease 2019 (COVID-19) in Nursing Homes – updated March 13, 2020
Pictured: Hospice and Palliative Care Medical Director Dr. Marina Androssova and Dr. Michol Negron.
Working Together to Get Patients Home
COVID-19 Resources
During these challenging times, we at NVNA and Hospice continue to be able to care for your patients. This includes certified home care, palliative care, hospice, PT, OT, ST, the Pat Roche Hospice Home and private care. We are using telehealth systems to monitor our patients and connect them with their primary care provider. New guidance deems anyone over aged-60 to be “home bound.” We are here to help. We share the same goals to keep your patients safe at home.
Thank you for partnering with us. We are so proud of our staff who stand ready to care for our South Shore friends and neighbors.
We are accepting COVID-19 positive and COVID-19 pending patients at this time for home patients only (not for the Pat Roche Hospice Home or for NVNA WORKS private care). Our clinicians are using the appropriate PPE for all our patients, based on the CDC and Mass DPH guidance. If we have an influx of COVID-19 (+) patient referrals, we may have to look at them on a case by case basis. However, we plan to keep you updated if that were to happen in the future. Case Managers MUST inform us up front with the initial referral that the patient is positive for COVID-19 or is COVID-19 pending and that there is a skill for home care services.
Provider Portal
If you are interested in using our portal to sign your physician orders, please contact service_desk@nvna.org
Call us for referrals or for more info:
Is your patient ready for hospice care?
Our team understands the pressure on a busy hospital, physician office and SNF/ALF staff. We are a good partner with case managers and can accept patients 24/7, weekends and holidays. We share the same goals: to keep your patients safe and home.
- Medicare-certified Home Care
- Palliative Care
- Pat Roche Hospice Home, Hingham (non-profit Hospice Residence)
- Hospice Care
- Telehealth Services
- NVNA WORKS (private duty care)
- NVNA SUPPORTS (support groups, wellness, public health)
We are honored to be part of the Partners HealthCare Hospice Collaborative Network
What is PDGM and how will it change the way business is done for physicians?
Physician Toolkit from The National Association for Home Care & Hospice (NAHC) LEARN MORE
Palliative Care Specialty Professional Service – Partnering with Primary Care
Our physician and nurse practitioners work to support busy primary care practitioners as an extension of their team. If you are a healthcare provider and have a patient who might benefit from palliative care please contact our team for a consultation. We will help coordinate communication between your patient, family and all other providers to support our patient’s goals.
- We support our shared, complex patients with management of refractory pain, complex depression, anxiety, grief, and existential distress.
- We assist our fellow healthcare providers in conflict resolution regarding goals or methods of treatment within families, between staff and families and among treatment teams.
MD Order Line: (781) 610-1598
Lana Legere, LPN
Any type of order that a provider needs to call in for patients including therapy, medications, wound care, wound vacs, IV therapy and to get updates on your patients.
Provider-only Fax Lines:
- Central Intake: (781) 659-2139
- Hospice Intake: (781) 659-4736
- Medical Records: (781) 610-1594
If you are interested in using our portal to sign your physician orders, please contact service_desk@nvna.org
Coverage Area:
Hospice & Palliative Two-Day Intensive Training
Transitional Care and Community Team
Noreen Cataldo, RN, BSN, GCM
Director, Business Development
ncataldo@nvna.org
Mikaela Lowrance
Transitional Care Coach
mlowrance@nvna.org
Sue McGahan, BSN, RN
Transitional Care Nurse
smcgahan@nvna.org
Anne-Marie Powers
Business Development Representative and NVNA SUPPORTS Manager
apowers@nvna.org
Ann Folinus
The Pinehills, Plymouth – Office Coordinator
afolinus@nvna.org
Meryl Johnson
Hospice Liaison
MJohnson@nvna.org
