Our team has earned 5 Stars for Patient Satisfaction from survey data posted on Home Health Compare. This means that the majority of our surveyed patients said that:
they would definitely recommend our agency to their family and friends;
our team gave care in a professional way;
we communicated well; and,
we discussed medicines, pain and home safety with them.
We are so proud to our entire team of nurses, therapists, aides, social workers, and office support teams for making this happen. Patients are the center of everything we do, the heart of our non-profit mission and the reason we come to work each day. It feels good to know that they are happy.
Patients have a choice of which home health care agency to use. These survey results show that we beat both National and Massachusetts averages. Please ask for “NVNA and Hospice” by name when your doctor recommends home care. Learn more about how we help our South Shore neighbors at https://www.nvna.org/
Home Health Compare is part of the official U.S. Government Site for Medicare. The Centers for Medicare and Medicaid Services run this site to help consumers compare home health care agencies. Home Health Care CAHPS (HHCAHPS) Survey results are based on responses from patients who received home health care from Medicare-certified home health agencies (HHAs.)