Telehealth to Reduce Readmissions and Promote Patient Independence

telehealth program with Health Recovery Solutions (HRS) to enhance remote monitoring for patients with chronic illnesses, such as CHF, COPD, and Diabetes. NVNA and Hospice uses the HRS telehealth platform to keep patients safe and healthy at home, while improving their independence in disease management. The team at NVNA and Hospice has utilized telehealth for many years, but recently decided to partner with HRS because of the platform’s strong potential to reduce hospital readmissions and promote patient education. Patients placed on the telehealth program at NVNA and Hospice are provided with 4G tablets pre-loaded with the HRS software. The tablets are paired with disease specific Bluetooth biometric devices that allow patients to capture their blood pressure, weight, heart rate, and more. This information automatically transmits to the tablet and is electronically delivered to the patient’s clinician. NVNA and Hospice has a dedicated nurse who centrally monitors all telehealth patients. This organizational structure allows their clinical team to quickly address any abnormalities in a patient’s status. Additionally, clinicians can keep in touch with patients through the tablet’s text, call, and video chat features. The team at NVNA and Hospice is particularly excited about using video capabilities to conduct education sessions with patients to further facilitate patient engagement and participation in disease management. “Advanced technology helps us care for complex patients in the comfort of their own homes, surrounded by friends and family,” said NVNA and Hospice Vice President Clinical Operations, Bernadette Ward.Telehealth is a great tool to help us stay in touch, react quickly to changes, and offer comfort to our patients and families. While we have long offered telehealth, we are excited to work with HRS and benefit from their expertise.” Will Ashton, Client Success Manager at HRS adds, “NVNA and Hospice has a sophisticated understanding of how to use remote patient monitoring to improve patient outcomes and promote long-term patient independence. We are thrilled to be their telehealth partner and we look forward to working together to enhance remote care for their patients.”

About NVNA and Hospice NVNA and Hospice provides the full continuum of care from home health, palliative and hospice to private pay services (NVNA WORKS) to help patients and families. We own and operate the Pat Roche Hospice Home in Hingham, the regions only non-profit residence. As an independent non-profit, we also provide wellness and public health services through NVNA SUPPORTS in 27 South Shore communities from Milton to Plymouth. To learn more visit or call 781.659.2342.

About Health Recovery Solutions (HRS) Health Recovery Solutions (HRS) supplies leading home care agencies with the most advanced remote monitoring platform focused on changing patient behavior to reduce readmissions and improve clinical outcomes. HRS' disease-specific engagement kits are customized with educational video, care plans, medication reminders while integrated with Bluetooth peripherals to engage clients. For clinicians, HRS' software allows for the management of high-risk clients and provides seamless communication with them through video chat, wound imaging and text messaging. For family members and caregivers, HRS' software gives them the ability to be fully involved in their family member's care and well-being. To learn more about Health Recovery Solutions, visit or call 347.699.6477.

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