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Non-Discrimination Policy

NVNA and Hospice complies with applicable federal and state civil rights laws and does not discriminate, exclude or treat people differently on the basis of age, race, color, creed, national origin, disability (mental or physical), religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic material, veteran status, communicable disease, natural or protective hairstyles or any other basis protected by applicable law.

NVNA and Hospice provides free aids and services to patients with disabilities to communicate effectively with us, such as sign language interpreters, written information in other formats (large print, audio, accessible electronic formats, other formats); and free language services to patients whose primary language is not English, such as qualified interpreters and information written in other languages.  If you need these services, please contact NVNA and Hospice. A person has been designated to coordinate the efforts of NVNA and Hospice to comply with the U.S. Department of Health and Human Services regulations. If you believe that NVNA and Hospice has failed to provide these services or discriminated in another way, you may contact this person to file a grievance.  


Corporate Compliance Officer 
NVNA and Hospice  
120 Longwater Drive 
Norwell, MA 02061 
Phone: 781-659-2342 
Fax: 781-659-0150 


You can also file a discrimination complaint with:

•    Equal Employment Opportunity Commission 1-800-669-4000
•    Massachusetts Department of Public Health 1-800-462-5540
•    U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office of Civil Rights Compliant Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 2020; 1-800-368-1019, 800-537-7697(TDD)

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